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Witte, Alison. CMSs as Genres. C&C, Sept. 2018. Posted 11/20/2018.

Witte, Alison. “‘Why Won’t Moodle. . . ?’: Using Genre Studies to Understand Students’ Approaches to Interacting with User Interfaces.” Computers and Composition 49 (2018): 48-60. Web. 9 Nov. 2018.

Alison Witte addresses the difficulties her first-year students faced when they encountered the Course Management System (CMS) in use at her institution. She surveyed students in first-year courses over six semesters to discover the factors that may have caused these problems (50). Witte found that examining the CMS interface as a genre provided insights into how students interacted with the program.

The author notes that the use of a CMS has “become a normalized part of many educational institutions’ landscapes” (48). The program’s power to shape interactions between students, instructors, and the institution, she writes, can generate “tensions” (48). She describes Moodle, the CMS in place for her university, comparing its “static” features with the more interactive and responsive features of social media sites; she notes in particular the “teacher-driven design” that permits the instructor to determine what sections to create and to provide the content (49). Witte quotes a faculty mentor who supports the university’s commitment to Moodle because the students are familiar with it from high school and “like it,” even though, according to Witte, there is only “anecdotal” evidence behind this claim (49).

In Witte’s view, if students are indeed comfortable in electronic environments, they should not exhibit the level of difficulty she observes (49). Her survey investigates which kinds of interfaces students have experienced and how these experiences might influence their reactions to Moodle (50).

Drawing on genre theory, Witte proposes, highlights the ways an interface cues users to control what behaviors and actions are acceptable, requiring users to determine the “appropriate response” in the rhetorical situation established by the interface (52). Citing Carolyn Miller, Witte considers genre “a way of understanding how a text responds to a particular recurring situation” (50). Just as Microsoft Word’s presentation of a blank page cues an essaylike response rather than a social-media post, the CMS signals certain kinds of “typified” actions (51).

Arguing that writing studies has not explored electronic interfaces through this theoretical lens, Witte contends that interfaces have generally been seen as tools to produce other things rather than as “text[s] with both expectations and formal conventions” of their own (50). Instructors, she proposes, are like other users of electronic environments in that their use of these familiar programs becomes “unconscious or invisible” because they are so accustomed to the process (51). Her study foregrounds the need for teachers to be more alert to the ways that their use of a CMS acts as a genre students must interpret and positions them in certain ways in the classroom environment (50). Teachers’ understanding of this interaction, she maintains, can help students use a CMS more effectively.

Witte notes two common models of CMS use. In many cases, the system attempts to “replicate” a classroom environment, allowing students to complete familiar academic tasks such as taking quizzes and completing assignments. A second model treats the CMS as a “repository” where students go to procure whatever they need for the class. These models share a “top-down” quality in that the teacher decides on the categories and sections and provides the material (52-53). The models limit students to responding in ways determined by the instructor and indicated by the conventions incorporated into the interface (53).

For Witte, a “guiding assumption” in the study was “that people learn unfamiliar genres by determining how they are like and unlike genres they know and by observing how the unfamiliar genre is used in context” (50). Hence, her survey asks the 68 participating students which interfaces they normally interact with (54). It also asks multiple-choice and open-ended questions about students’ experiences with Moodle, including ease of use and kinds of use across classes. Finally, students were asked what they liked about the CMS and what improvements they might suggest (54).

The majority of the participants were in their first college semesters. Witte proposes that while these students might be among the most likely to report problems with the CMS, surveying this particular population yielded good information on how best to help students navigate their early exposure to such platforms (54).

Data revealed that students used a variety of social media, Word tools for producing documents, and “Miscellaneous Web-based Interfaces” like iTunes, E-bay, or YouTube (54). They most commonly relied on the CMS to “complete course work and to find the information necessary” to do so (55). All of the students used Moodle in some of their classes. Grounded-theory coding of the open-ended responses produced four categories of “likes” that focused on availability of materials and information and ease of completing tasks. Students’ suggestions for improvement addressed usability issues, “Mobile Device Compatibility,” and inconsistency in the ways teachers used the CMS (54).

Analysis of her data suggests to Witte that students receive conflicting genre cues about the function of the CMS, sometimes assuming it is more like social media sites than it is in practice and in fact asking for more interactivity with their mobile devices and other media choices (56). They may see certain cues as inviting informal, interactive responses while other require a more “school/professional response” in which they become “passive consumer[s] of information” (56). In Witte’s view, instructors do not always articulate clearly exactly what role the CMS should play in their individual courses; moreover, students may approach the CMS with a different idea about its purposes than the instructor intends (57).

Seeing a CMS as a genre, Witte contends, helps instructors think about their use of the program in terms of audience, redirecting the focus from “its technological affordances to what it does or how it is used in particular context for particular people” (57). She urges instructors to plan CMS structure in accordance with course design, for example, arranging a course built around weekly schedules by weeks and courses meant to provide materials without regard to due date by topic. The survey reveals that students may need specific direction about the type of response indicated by CMS features, like text boxes or discussion forums (57). Instructors are urged to clarify their own purposes and expectations for how students use the resource and to communicate these explicitly (57-58).

Witte also argues that casting a CMS as a genre provides an opportunity to introduce students to genre theory and to understand through a concrete example how audience and purpose relate to the conventions of a particular form. In this view, students can explore how to use their exposure to other genres to situate new genres like a CMS in their contexts when they encounter them (58); they may then carry the experience of navigating a CMS into their interactions with other texts they may be called on to respond to or produce.


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Sills, Ellery. Creating “Outcomes 3.0.” CCC, Sept. 2018. Posted 10/24/2018.

Sills, Ellery. “Making Composing Policy Audible: A Genealogy of the WPA Outcomes Statement 3.0.” College Composition and Communication 70.1 (2018): 57-81. Print.

Ellery Sills provides a “genealogy” of the deliberations involved in the development of “Outcomes 3.0,” the third revision of the Council of Writing Program Administrators’ Outcome Statement for First-Year Composition (58). His starting point is “Revising FYC Outcomes for a Multimodal, Digitally Composed World,” a 2014 article by six of the ten composition faculty who served on the task force to develop Outcomes (OS) 3.0 (57).

Sills considers the 2014 article a “perfectly respectable history” of the document (58), but argues that such histories do not capture the “multivocality” of any policymaking process (59). He draws on Chris Gallagher to contend that official documents like the three Outcomes Statements present a finished product that erases debates and disagreements that go into policy recommendations (59). Sills cites Michel Foucault’s view that, in contrast, a genealogy replaces “the monotonous finality” (qtd. in Sills 59) of a history by “excavat[ing] the ambiguities” that characterized the deliberative process (59).

For Sills, Outcomes 3.0 shares with previous versions of the Outcomes Statement the risk that it will be seen as “hegemonic” and that its status as an official document will constrain teachers and programs from using it to experiment and innovate (75-76). He argues that sharing the various contentions that arose as the document was developed can enhance its ability to function as, in the words of Susan Leigh Star, a document of “cooperation without consensus” (qtd. in Sills 73) that does not preclude interpretations that may not align with a perceived status quo (76). Rather, in Sill’s view, revealing the different voices involved in its production permits Outcomes 3.0 to be understood as a “boundary object,” that is, an object that is

strictly defined within a particular community of practice, but loosely defined across different communities of practice. . . . [and that] allows certain terms and concepts . . . to encompass many different things. (74)

He believes that “[k]eeping policy deliberations audible” (76) will encourage instructors and programs to interpret the document’s positions flexibly as they come to see how many different approaches were brought to bear in generating the final text.

Sills invited all ten task members to participate in “discourse-based” interviews. Five agreed: Dylan Dryer, Susanmarie Harrington, Bump Halbritter, Beth Brunk-Chavez, and Kathleen Blake Yancey (60-61). Discussion focused on deliberations around the terms “composing, technology, and genre” (61; emphasis original).

Sills’s discussion of the deliberations around “composing” focus on the shift from “writing” as a key term to a less restrictive term that could encompass many different ways in which people communicate today (61). Sills indicates that the original Outcomes Statement (1.0) of 2000 made digital practices a “residual category” in comparison to traditional print-based works, while the 3.0 task force worked toward a document that endorsed both print and multimodal practices without privileging either (63).

Ideally, in the interviewees’ views, curricula in keeping with Outcomes 3.0 recognizes composing’s “complexity,” regardless of the technologies involved (65). At the same time, in Sills’s analysis, the multiplicity of practices incorporated under composing found common ground in the view, in Dryer’s words, that “we teach writing, we’re bunch of writers” (qtd. in Sills 65).

Sills states that the “ambiguity” of terms like “composing” served not only to open the door to many forms of communicative practice but also to respond to the “kairotic” demands of a document like Outcomes. 3.0. Interviewees worried that naming specific composing practices would result in guidelines that quickly fell out of date as composing options evolved (64).

According to Sills, interviews about the deliberations over genre revealed more varied attitudes than those about composing (66). In general, the responses Sills records suggest a movement away from seeing genre as fixed “static form[s]” (67) calling for a particular format toward recognizing genres as fluid, flexible, and responsive to rhetorical situations. Sills quotes Dryer’s claim that the new document depicts “students and readers and writers” as “much more agentive”; “genres change and . . . readers and writers participate in that change” (qtd. in Sills 67). Halbritter emphasizes a shift from “knowledge about” forms to a process of “experiential learning” as central to the new statement’s approach (68). For Harrington, the presentation of genre in the new document reflects attention to “habits of mind” such as rhetorical awareness and “taking responsibility for making choices” (qtd. in Sills 69).

Brunk-Chavez’s interview addresses the degree to which, in the earlier statements, technology was handled as a distinct element when genre was still equated primarily with textual forms. In the new document, whatever technology is being used is seen as integral to the genre being produced (69). Moreover, she notes that OS 3.0’s handling of genre opens it to types of writing done across disciplines (70).

She joins Yancy, however, in noting the need for the document to reflect “the consensus of the field” (72). While there was some question as to whether genre as a literary or rhetorical term should even be included in the original OS, Yancy argues that the term’s “time has come” (71). Yet the interviews capture a sense that not every practitioner in composition shares a common understanding of the term and that the document should still be applicable, for example, to instructors for whom “genre” still equates with modes (71).

In addressing this variation in the term’s function in practice, Sills notes Yancey’s desire for OS 3.0 to be a “bridging document” that does not “move too far ahead of where the discipline is,” linking scholarly exploration of genre with the many ways practitioners understand and use the term (72).

Sills considers challenges that the OS 3.0 must address if it is to serve the diverse and evolving needs of the field. Responding to concerns of scholars like Jeff Rice that the document imposes an ultimately conservative “ideology of generality” that amounts to a “rejection of the unusual” (qtd. in Sills 75), Sills acknowledges that the authority of the statement may prevent “subordinate communities of practice” like contingent faculty from “messing around with” its recommendations. But he contends that the task force’s determination to produce flexible guidelines and to foster ongoing revision can encourage “healthy resistance” to possible hegemony (76).

He further recommends specific efforts to expand participation, such as creating a Special Interest Group or a “standing institutional body” like an Outcomes Collective with rotating membership from which future task forces can be recruited on a regular timetable. Such ongoing input, he contends, can both invite diversity as teachers join the conversation more widely and assure the kairotic validity of future statements in the changing field (77-78).


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Opel and Rhodes. User-Centered Design in the Writing Classroom. C&C, in press. Posted 09/09/2018.

Opel, Dawn S., and Jacqueline Rhodes. “Beyond Student as User: Rhetoric, Multimodality, and User-Centered Design.” Computers and Composition (in press) (2017): xxx. Web. 10 Aug. 2018.

Dawn S. Opel and Jacqueline Rhodes write about the complexities that arise when rhetoric and composition incorporates the principles of user-centered design (UCD) into pedagogical methodologies.

Interest in UCD follows from the work of scholars on usability in technical communication, who, the authors note, have addressed the concept of usability as a process of “design and testing of digital technologies” (1). Because technical communication shares affinities with rhetoric and composition, concepts like UCD have migrated into writing pedagogy (2). Opel and Rhodes are concerned that this migration has been accepted uncritically and urge a closer look at how UCD can best enhance the values and goals of current rhetoric and composition theory and instruction (3, 7). They offer a heuristic for adopting UCD to the composition classroom.

According to Opel and Rhodes, industry has incorporated UCD into the larger construct of “user experience” (UX), a term that draws on a number of fields, including market research, branding, psychology, anthropology, library science, software design, and graphic arts, as well as others (2). Technical communication scholar Michael Salvo advanced an early definition of UCD as “a process of collecting data from users, creating feedback in the form of information, and then delivering that information to designers” (qtd. in Opel and Rhodes 2). Writing more recently within the field of UX, Jesse James Garrett offers what the authors call an “extend[ed]” notion of UCD as “the practice of creating engaging, efficient user experiences” (qtd. in Opel and Rhodes 2). The authors see this latter approach as more concerned with making room for user input during design (2).

Opel and Rhodes see problems with such efforts to import UCD into rhetoric and composition because of differences in the underlying philosophies and theoretical approaches. They note that many of the fields from which UX, and by extension UCD, draws are “positivist” in nature, valorizing universal optimal designs (3). The authors cite scholarship from composition scholars acknowledging disjunction among three “competing mentalities” (Keith Garrison, qtd. in Opel and Rhodes 3): “the scientist, philosopher, and rhetorician” (3). This competition makes an affiliation between the positivist bent of UCD and the de-centered, constructivist values of composition problematic (3).

Opel and Rhodes write that a too-facile adoption of UCD principles can ignore the distinction between “user” and “learner” (4). The authors suggest a comparison with the approach taken in engineering pedagogy, which has assimilated tenets of “learner-centered design” (LCD) from the field of education (3). Resembling composition’s concept of active learning, LCD brings into UCD the components of “role-playing, case-based learning, project-based learning, and reflection” (3).

The authors advance their discussion of concerns about UCD in composition by exploring their understanding of rhetoric as ethics. They note that “the concept of UX has emerged in disciplinary conversations, bridging rhetoric, the digital humanities, and UCD” (4). Citing Jesse Stommel’s work on the digital humanities, the authors contend that the goal of this field is “not the creation of an effective system,” but rather “a purposeful breaking” (5) that functions as “an ethical interrogation, if not intervention” (4) into any system that purports to erase cultural differences (5). Arguing that rhetoric is about the relations within a system rather than the structure of the system itself, the authors draw on Kenneth Burke’s claims that all choices and actions have ethical consequences and result from the ethical decisions made by agents (5). In the authors’ view, “Designers, writers, users, and readers, then, can act . . . for ethical or unethical purposes” (5).

From this perspective, compositionists who import UCD into classroom practice have an ethical responsibility to interrogate what the authors see as “an ethic of expediency and efficiency” (6; emphasis original) that arrives via the industry-based vocabulary in which actors’ decisions are “tied inextricably to accumulation of capital” (4). Opel and Rhodes write that compositionists can too easily become like “contemporary UX professionals, who conduct research on consumers/users, rather than design in concert with users . . . in participatory design frameworks” (6).

As an alternative for composition instruction, the authors propose a “theory+play” methodology that sees students as active participants in design, simultaneously recuperating the emphasis on “learner” that “user” tends to elide (7). In this view, multimodal composition, as understood in the field, offers scope for play in that it provides opportunities for “remix and mashup” (6) that accord with the idea of play as defined by Jody Shipka: a process of “purposeful choosing, adaptation, and material flexibility” (qtd. in Opel and Rhodes 7). In such play, the authors contend, actors can ask “what-if questions,” imagine new “realities,” and explore how choices constrain and enable action (7). This approach, in the authors’ view inherent in multimodality, “emphasiz[es] agency rather than reception on the part of students” (7).

Consonant with the emphasis on play is the concept of “speculative design,” which moves from a product intended to meet a predetermined goal to a process that explores what is possible, with the focus more on the “discussion” than the product (7).

The authors note that it is common to think of design as “problem solving” (9). They address, however, the issue of what happens when the problems faced by cultures today do not admit of solutions. In this respect, they argue for rhetoric understood as “embodied, relational, ethical, and playful” (7). They draw on Burke’s comic frame as a foundation for such rhetoric, in that it “insists on the continued responsiveness/responsibility of interactants” (7). Multimodal play, then, constitutes a rhetorical act in which students take responsibility for their purposes and choices and the consequences of their activities as “co-creators/designers of discourse operating in complex public spheres” (8).

The authors’ heuristic for incorporating UCD into the classroom provides seven tenets. Several of these address the need for interrogation of “industry rhetoric” as it extols “expediency, efficiency, engagement” (8). Other principles ask for examination of factors like “the cultural systems of normativity” that commonly drive design when it is seen as problem-solving (8).

Opel and Rhodes suggest that these principles follow from a view of design as an act that recognizes its rhetorical nature and that further takes on the inevitable ethical component of all rhetorics as, in Burke’s formulation, “rhetoric,” “persuasion,” and “meaning” (6) are inextricably linked to the purposeful acts of intentional agents. For Opel and Rhodes, UCD that truly positions students as co-designers can enable students to understand their responsibilities within such roles.


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Stewart, Mary K. Communities of Inquiry in Technology-Mediated Activities. C&C, Sept. 2017. Posted 10/20/2017.

Stewart, Mary K. “Communities of Inquiry: A Heuristic for Designing and Assessing Interactive Learning Activities in Technology-Mediated FYC.” Computers and Composition 45 (2017): 67-84. Web. 13 Oct. 2017.

Mary K. Stewart presents a case study of a student working with peers in an online writing class to illustrate the use of the Community of Inquiry framework (CoI) in designing effective activities for interactive learning.

Stewart notes that writing-studies scholars have both praised and questioned the promise of computer-mediated learning (67-68). She cites scholarship contending that effective learning can take place in many different environments, including online environments (68). This scholarship distinguishes between “media-rich” and “media-lean” contexts. Media-rich environments include face-to-face encounters and video chats, where exchanges are immediate and are likely to include “divergent” ideas, whereas media-lean situations, like asynchronous discussion forums and email, encourage more “reflection and in-depth thinking” (68). The goal of an activity can determine which is the better choice.

Examining a student’s experiences in three different online environments with different degrees of media-richness leads Steward to argue that it is not the environment or particular tool that results in the success or failure of an activity as a learning experience. Rather, in her view, the salient factor is “activity design” (68). She maintains that the CoI framework provides “clear steps” that instructors can follow in planning effective activities (71).

Stewart defined her object of study as “interactive learning” (69) and used a “grounded theory” methodology to analyze data in a larger study of several different course types. Interviews of instructors and students, observations, and textual analysis led to a “core category” of “outcomes of interaction” (71). “Effective” activities led students to report “constructing new knowledge as a result of interacting with peers” (72). Her coding led her to identify “instructor participation” and “rapport” as central to successful outcomes; reviewing scholarship after establishing her own grounded theory, Stewart found that the CoI framework “mapped to [her] findings” (71-72).

She reports that the framework involves three components: social presence, teaching presence, and cognitive presence. Students develop social presence as they begin to “feel real to one another” (69). Stewart distinguishes between social presence “in support of student satisfaction,” which occurs when students “feel comfortable” and “enjoy working” together, and social presence “in support of student learning,” which follows when students actually value the different perspectives a group experience offers (76).

Teaching presence refers to the structure or design that is meant to facilitate learning. In an effective CoI activity, social and teaching presence are required to support cognitive presence, which is indicated by “knowledge construction,” specifically “knowledge that they would not have been able to construct without interacting with peers” (70).

For this article, Stewart focused on the experiences of a bilingual Environmental Studies major, Nirmala, in an asynchronous discussion forum (ADF), a co-authored Google document, and a synchronous video webinar (72). She argues that Nirmala’s experiences reflect those of other students in the larger study (72).

For the ADF, students were asked to respond to one of three questions on intellectual property, then respond to two other students who had addressed the other questions. The prompt specifically called for raising new questions or offering different perspectives (72). Both Nirmala and Steward judged the activity as effective even though it occurred in a media-lean environment because in sharing varied perspectives on a topic that did not have a single solution, students produced material that they were then able to integrate into the assigned paper (73):

The process of reading and responding to forum posts prompted critical thinking about the topic, and Nirmala built upon and extended the ideas expressed in the forum in her essay. . . . [She] engaged in knowledge construction as a result of interacting with her peers, which is to say she engaged in “interactive learning” or a “successful community of inquiry.” (73)

Stewart notes that this successful activity did not involve the “back-and-forth conversation” instructors often hope to encourage (74).

The co-authored paper was deemed not successful. Stewart contends that the presence of more immediate interaction did not result in more social presence and did not support cognitive presence (74). The instructions required two students to “work together” on the paper; according to Nirmala’s report, co-authoring became a matter of combining and editing what the students had written independently (75). Stewart writes that the prompt did not establish the need for exploration of viewpoints before the writing activity (76). As a result, Nirmala felt she could complete the assignment without input from her peer (76).

Though Nirmala suggested that the assignment might have worked better had she and her partner met face-to-face, Stewart argues from the findings that the more media-rich environment in which the students were “co-present” did not increase social presence (75). She states that instructors may tend to think that simply being together will encourage students to interact successfully when what is actually needed is more attention to the activity design. Such design, she contends, must specifically clarify why sharing perspectives is valuable and must require such exploration and reflection in the instructions (76).

Similarly, the synchronous video webinar failed to create productive social or cognitive presence. Students placed in groups and instructed to compose group responses to four questions again responded individually, merely “check[ing]” each other’s answers.  Nirmala reports that the students actually “Googled the answer and, like, copy pasted” (Nirmala, qtd. in Stewart 77). Steward contends that the students concentrated on answering the questions, skipping discussion and sharing of viewpoints (77).

For Stewart, these results suggest that instructors should be aware that in technology-mediated environments, students take longer to become comfortable with each other, so activity design should build in opportunities for the students to form relationships (78). Also, prompts can encourage students to share personal experiences in the process of contributing individual perspectives. Specifically, according to Stewart, activities should introduce students to issues without easy solutions and focus on why sharing perspectives on such issues is important (78).

Stewart reiterates her claim that the particular technological environment or tool in use is less important than the design of activities that support social presence for learning. Even in media-rich environments, students placed together may not effectively interact unless given guidance in how to do so. Stewart finds the CoI framework useful because it guides instructors in creating activities, for example, by determining the “cognitive goals” in order to decide how best to use teaching presence to build appropriate social presence. The framework can also function as an assessment tool to document the outcomes of activities (79). She provides a step-by-step example of CoI in use to design an activity in an ADF (79-81).

 


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Rodrigo and Romberger. Roles of “Writing Program Technologists.” C&C June 2017. Posted 07/25/2017.

Rodrigo, Rochelle, and Julia Romberger. “Managing Digital Technologies in Writing Programs: Writing Program Technologists and Invisible Service.” Computers and Composition 44 (2017): 67-82. Web. 13 July 2017.

Rochelle Rodrigo and Julia Romberger discuss their concerns that the work done in writing programs by faculty with expertise in technology is often not recognized by programs or institutions. To highlight this issue, they interviewed 23 faculty at the 2012 Computers and Writing Conference (72). Because the data consisted of “detailed anecdotes,” the authors consider their project a “phenomenological study to learn about what is going on in the field” and to determine whether the issue of recognition for technology experts merits investigation (79). They contend that the degree to which digital modes have become central to writing instruction makes the issue worth further study.

The authors create the designation “Writing Program Technologist” (WPT) for “faculty who have scholarly expertise in various technologies” (67-68). They see the role of such faculty as in part a labor issue in that much of the work needed to support digital spaces falls under “service” rather than research or teaching (70); Writing Studies, they argue, has not fully examined what is involved when particular faculty play supporting roles in programs that incorporate online and digital learning (68).

Rodrigo and Romberger locate what they consider a “gap” (68) in scholarship in a set of pervasive cultural and rhetorical perspectives on technology. In these views, technology is a neutral tool to which work can be “handed over” (Carolyn Miller, qtd. in Rodrigo and Romberger 68). The tool itself acquires authority that can override human agency and knowledge (69); even though it is considered “basic, like the hammer” (77), it is at the same time often seen as “magical,” with the human effort needed to produce and sustain it hidden from common view (69).

Rodrigo and Romberger detect a shift in revisions of outcomes documents from the Council of Writing Program Administrators in which technology moves from being “a separate plank” to an “infusion of technological awareness and expertise throughout the statement” (69). In their view, this infusion increases the need for explicit articulation of WPT work, which, they contend, does not appear in either the 1998 CCCC Promotion and Tenure Guidelines for Work with Technology nor the 2015 update (68).

The authors note a range of WPT activities, from informal help for other faculty to setting up and maintaining networked classrooms and other spaces for digital writing. They write that faculty not engaged specifically in WPT work do not always realize that technology presents “a moving target” (68) as software and devices evolve regularly and WPTs must remain up to date. They note that the documentation necessary to formally account for the variety of services WPTs perform “added another layer of work” to unspecified duties already performed (78) and therefore might not be undertaken; only 4 interviewees reported doing “any sort of accounting” of their labor (73). As an aid to WPTs working to make their contributions visible and valued, the authors point to the history of the position of writing program administrator (WPA) and efforts to ensure that activities related to this position are recognized as intellectual work (72).

Of the 23 interviewees, only nine had formal job titles, with WPT assignments often overlapping with a designation as WPA (73), a reflection, the authors state, of the growing importance of digital modes within some programs. WPT work, the interviews note, did not end when appointments as WPAs ended (73).

Types of compensation varied from stipends to course releases to resource allocation (73-74). The study uncovered less tangible forms of compensation as well. Interviewees addressed rewards accruing from increased contact and influence across their campuses as they served on committees with decision-making power (74). One interview noted the agency provided by the expertise:

There’s a great power in being a volunteer that we tend to underestimate because you get to choose your projects. You’re accountable for only the things you want to be accountable for. So that, I don’t know how much I would want to be compensated. (qtd. in Rodrigo and Romberger 75)

Apropos of this kind of response, Rodrigo and Romberger note a concern that WPTs can be highly intrinsically motivated to take on the extra duties their expertise permits and that this motivation can be seen by some both within and outside of the WPT community as reward enough (76). WPTs take on tasks that enable their own work as well as that of fellow faculty (74). Desires for compensation, in these cases, focused on acquiring the “space,” “time,” and “resource support” to achieve individual and scholarly goals (74-75).

Citing Pierre Bourdieu’s concept of cultural capital, the authors work to chart the accumulation of both positive and negative forms but find quantifying this accumulation difficult (77). Interviewees who report increased status because of their cross-campus networking are balanced by those who find their expertise being taken advantage of. Some interviewees felt that colleagues did not fully understand what they did (77).

Rodrigo and Romberger write that the value assigned to WPT work and the sense of appreciation and recognition expressed by the WPTs themselves is “highly contextual,” dependent on the particular configuration of the program involved as well as on the status of the WPT him- or herself; non-tenure-track or contingent faculty reported negative experiences that the authors link specifically to their positions within the institution (76-77). The authors did not collect data that allowed them to compare experiences across different institutions because “individual contexts would be too variable and anecdotes too likely to be traceable back to a particular individual at a particular institution” (73). Further research might include such data.

Rodrigo and Romberger detect changes in the role of WPTs as digital work becomes more diffuse across campuses; some of their interviewees report evidence of a shift from “a support worker” to a role within “the decision making infrastructure” (78). Although the authors encourage providing job descriptions, titles, and documentation for WPT work as such changes develop, some interviewees report that such descriptions actually limit the work they want to do (78). The authors suggest, finally, that “[t]he closely related, sometimes overlapping, work between the WPT and the WPA means that carefully mapping both jobs and the relationships between them might benefit both individuals” (78).

 


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Colby, Rebekah Shultz. Games as Pedagogical Tools. C&C, 2017. Posted 05/11/2017.

Colby, Rebekah Shultz. “Game-based Pedagogy in the Writing Classroom.” Computers and Composition 43 (2017): 55-72. Web. 29 Jan. 2017.

Rebekah Shultz Colby conducted a series of interviews to determine how writing teachers use video games as teaching tools in their classrooms; she asked as well about their “rationales” for using games (55).

Colby located 24 teachers who use games in writing classrooms via a “purposeful snowball technique” (59), asking colleagues in various venues if they knew of anyone teaching with games; she also posted an invitation to the Facebook group “Academic Gamers” (60). She used this method in preference to posting on more widely based listservs because scholarship on the use of games suggested that she would find very few teachers using games through conventional sources (60).

She cites as a primary motivation for her study providing more teachers with the resources to use games. In her view, teachers avoid using games because there are no textbooks or other kinds of apparatus dedicated to this pedagogy, because most scholarship on the topic has consisted of isolated case studies, and because articles reviewing the use of games in classrooms neglects games as tools for specifically teaching writing (58). Thus, for Colby, teachers are discouraged from using games because they lack a sense of the many different options and trends in gaming as a pedagogical resource. Further, teachers may find the complexity of games and the lack of support daunting, especially if they are not gamers themselves (59).

Colby argues that using games provides “rich pedagogical opportunities” (59) such as the exploration of “richly multimodal spaces that incorporate visual, aural, written, spatial, and kinesthetic modes” (56) that create true multimodality because the different modes “remediate” each other rather than standing inertly in relation to each other (56).

She further advocates for games as teaching tools by stressing how they function as “complex systems” that encourage “systemic thinking: how one person’s actions can affect the entire system” (56). Moreover, she contends, as nonlinear experiences, games inspire exploration and experimentation, including “emergent play” in which gamers change or subvert the rules and ostensible goals of the designers. This kind of play can become “potentially resistant” as students enact the theories incorporated into the game as “set[s] of domains or systems of meaning making” (56). Colby argues, for example, that diverse gender roles in games can “embody for students both queer and feminist theory” (57).

Further, Colby maintains that the “paratexts” surrounding game design and play—“walk-throughs, FAQ guides, tutorials, and online discussion forums”—provide opportunities for analyzing and practicing technical writing genres (57). Colby notes that both games and classrooms are “activity systems” with their own rules and purposes (57); whereas classrooms, as specific activity systems, often conflict with the very different extra-academic systems teachers hope to integrate into coursework, games are just such a system that engages students beyond the classroom via processes with which they are already familiar (57).

In coding interviews, Colby detected “seven overarching approaches” used by teachers who teach with games (60). “Game Rhetorical Analysis” allows teachers to introduce study of “communicative affordances and constraints” as well as shifts in audiences as factors in the “meaning and persuasiveness” embodied by in a game (61). Rhetorical analysis also includes the concept of “procedurality” (61), which includes awareness of how specific procedures “position players in specific ways” (61), for example by forcing players to adopt specific personas subject to procedural limitations. Students can also be encouraged to consider ways in which procedures can be “broken” as a critical response to this positioning, a possibility that Colby feels is specific to games as rhetorical encounters (62).

“Composing New Texts: Game Design” is an approach that asks students to develop their own persuasive or educational games (62). A variation involves asking students to recast a written text as a game. Further, game design as a teaching tool can draw students into an enactment of “new media theory” about the role and function of multimodality as well as aspects of design itself, such as those delineated by Robin Williams (63).

Under the approach titled “Games Illustrate Theory,” Colby includes teachers who use games to introduce students to cultural and critical theory (63). Games “interpolate players in certain ways” (63), and a particular assignment that constrains students followed by classroom discussion of how such positioning affects choices can make students more aware of how such Foucauldian “disciplining” works in other systems and contexts (64). One teacher quoted by Colby writes that games “often hail players as individuals, promising them the ultimate in agency, but only if they consent to consume the games in very specific ways” (63).

“Writing with Game Industry Genres” exploits the range of “paratexts” involved in game design and dissemination. Cobly argues that students working on talk-aloud protocols and usability testing can explore how their writing is taken up and used within the “gaming discourse communities” (64).

“Games as a Research and Writing Space” (64) denotes classroom activities in which students investigate specific questions, such as gendered behavior among gamers, and share their results with widely networked gaming audiences, garnering feedback and “a deeper identification with role of researcher” (65).

In “Games Enhance Writing Transfer,” Colby describes teachers using reflection to encourage students to consider what skills they learned from playing games and how these skills might be employed in other contexts (65-66). Similarly, students can compare composing in a game setting with composing other forms of communication and can understand such abstract concepts as kairos by studying how games and their paratexts evolve across rhetorical situations. Some teacher use games to develop reading comprehension, while others find games useful in introducing students to the complexities of collaboration, both in play and in design (66).

Finally, some teachers developed strategies of “Gamification,” in which they converted learning experiences into games, exploiting games’ intrinsic motivation, “positive emotions,” and “sense of accomplishment” to encourage learning. Colby contrasts this use of game structure for learning with “Pointsification,” in which teachers allow students to work for points as they would in games, perhaps even allowing avatars to “die” if enough points are lost (67). Colby cites critique of such systems as providing primarily extrinsic motivation, noting that while participation in an activity may increase while points are being accumulated, in one study, “students stopped using the app once they had accomplished the achievements” (67).

Colby’s quantitative results suggest that games contributed most often to rhetorical analysis and least often to specific ways to encourage “transfer about aspects of the writing process” (68). Colby advocates a clear understanding of the kinds of outcomes being stressed and the importance of incorporating games for a specific purpose rather than just for their own sake (68). She provides suggestions to help teachers become more confident in their own identities as gamers and to include minority students who may not identify with the gaming culture (68-69).


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Schiavone, Aubrey. Consumption vs. Production in Multimodal Textbooks. March CE. Posted 03/24/2017.

Schiavone, Aubrey. “Consumption, Production, and Rhetorical Knowledge in Visual and Multimodal Textbooks.” College English 79.4 (2017): 358-80. Print.

Aubrey Schiavone presents a study of four textbooks designed to support composition’s “multimodal turn” (359). In her view, these textbooks, published in the past fifteen years, can be positioned as “mainstream textbooks” likely to be used by a range of teachers, including teachers new to composition, in designing a class with multimodal components (363). Schiavone presents statistics on citation and sales to support her choice of these books (380).

Schiavone draws on the work of scholars like Robert J. Connors and A. Abby Knoblauch to argue that textbooks influence teachers’ decisions about what kinds of assignments are appropriate in writing classrooms (377). Thus, she argues for “mindful” attention to the particular messages embedded in textbooks about how best to teach activities such as multimodal composition (376). Her analysis suggests that an unself-conscious use of textbook assignments can limit the degree to which classroom practice accords with theories about the nature of multimodality and how students can best learn to respond to and use multimodal artifacts (371).

The books in her study are Picturing Texts (Lester Faigley, Diana George, Anna Palchik, and Cynthia Self, 2004); Rhetorical Visions: Reading and Writing in a Visual Culture (Wendy S. Hesford and Brenda Jo Brueggemann, 2007); Seeing & Writing 4 (Donald and Christine McQuade, 2010); and Beyond Words: Cultural Texts for Reading and Writing (John J. Ruskiewicz, Daniel Anderson, and Christy Friend, 2006) (362).*

Developing her “[t]heoretical [f]ramework” (363), Schiavone cites a number of scholars including Diana George, Lester Faigley, and Steve Westbrook to propose that the use of multimodal elements can function in different relations to text. A “binary” relationship is one in which students are encouraged to examine, or “consume” a visual or multimodal artifact and then produce a separate written text analyzing or responding to the artifact (364).

In a “linear” relationship, illustrated by assignments discussed by Westbrook, students examine products in one mode and then convert them to other modes, for example creating images to capture the meaning of a previously produced essay; in this kind of relationship, in Schiavone’s words, “students’ consumption of visual and multimodal artifacts functions as a kind of scaffolding up to their production of such texts” (365; emphasis original).

Finally, Schiavone identifies a “reciprocal” relationship, which “imagines consumption and production as necessarily interconnected” and, in her view, citing Faigley, encourages students to engage in more meaningful critical awareness of rhetorical processes as they produce their own multimodal artifacts (366).

Schiavone also investigates theoretical definitions of “visual” as opposed to “multimodal” artifacts. In her discussion, a “visual” artifact will be “monomodal” if students are encouraged only to examine an image, whereas artifacts that combine the visual with the textual (e.g., maps) or with other modes such a auditory elements can be more correctly identified as “multimodal.” Schiavone contends that the terms “visual” and “multimodal” have been “conflat[ed]” in some scholarship and that this distinction should be made more consistently (366-67).

In her analysis, Schiavone is concerned with the difference between “consumption” and “production” of various kinds of artifacts. Through her examination of “every assignment prompt across four textbooks, a total of 1, 629 prompts” (371), Schiavone developed codes for “consumption” of textual, visual, or multimodal artifacts (i.e., CT, CV, or CMM) and for “production” of these artifacts (PT, PV, PMM) (369). She provides examples of each kind of code: a prompt receiving a code of CV, for example, might ask students to “examine [the] image carefully until you are reasonably confident that you understand and appreciate how it works. . . ,” while one receiving a PV code might require students to “create a visual adaptation” of another artifact (375, 369; examples in Schiavone’s analysis are taken from McQuade and McQuade, Seeing & Writing).

She notes that some prompts can receive more than one code, for example calling for the consumption of a multimodal artifact and then the production of a textual response (370). She argues that such combinations of codes can either reinforce a binary approach by separating the activities involved in “reductive” ways (374), or they can encourage a more complex understanding of how multimodal composition can work. However, she states, “complexity is not the norm,” with 49% of the prompts receiving only one code and 33% receiving only two (374).

Her findings indicate a “misalignment” between theoretical approaches that advocate more production of multimodal projects in writing classrooms and what the four textbooks appear to promote (373). One result is that the textbooks call for much more production of text than of either visual or multimodal artifacts (372). She detects a pattern in which prompts receiving “linked codes” required students to consume a visual or multimodal item, then produce an essay about the item (374-75). She argues that this pattern perpetuates binary or linear approaches to multimodal instruction.

Her analysis further indicates variation across the textbooks, with Picturing Texts calling for a higher percentage of production, particularly of visual or multimodal items (PT = 28%, PV = 6%, PMM = 25%) than the four books as a whole (PT = 36%, PV = 2%, PMM = 11%) (373).

Schiavone concludes that both individual instructors and compositionists engaged in teacher-training must “be mindful about their uptake of textbook assignment prompts” (376). This caution, she suggests, is especially important when instructors are not necessarily specialists in rhetoric and composition (376). Theory and guidance from sources such as the WPA Outcomes Statement should be more visible in the texts and in the development of instructors (376-77, 378). Textbooks should be seen as “teaching tools rather than full teaching plans” in composition classrooms (377).

Schiavone also notes that the textbooks provided far more prompts than could conceivably be used in any single course, and suggests that the authors could more fruitfully “pay better attention to assignment sequencing” than to quantity of materials (377).

Ideally, in her view, such “mindfulness” should lead to multimodal pedagogies that are “theoretically grounded and rhetorically rich” (378).

*Online searches suggest that some of these texts have subsequently appeared in later editions or with different titles, and some are out of print.